Frequently Asked Questions
Everything you need to know about handmade pieces, custom orders, and shipping.
Yes. Every piece is crafted slowly and carefully by hand — we don't mass produce. Because of this, small natural variations between pieces are part of the charm, not a flaw.
Absolutely — we happily accept custom orders tailored to your specific requirements, from color changes to fully bespoke pieces. Reach out to us via Instagram, TikTok, or the Contact page to discuss.
Yes, we ship internationally. Every order is carefully packaged before it leaves us.
Yes, Cash on Delivery is available within Pakistan. International orders are handled separately — contact us for details.
Because each piece is hand-embroidered, made-to-order items typically take longer than in-stock pieces. We'll always let you know an estimated timeline before you confirm.
Log in to your account and go to "My Orders" to see your order status at any time.
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